Each organization’s billing is separate. Owners and admins manage it from Settings → Billing.
Subscribing and changing plans
Every organization needs an active subscription (or a valid license) to unlock servers and related features. New accounts start locked until you subscribe or redeem a license.
To choose or change a plan:
- Open Settings → Billing
- Click Subscribe or Change plan
- On the billing page, pick Monthly or Yearly and select a plan
New paid subscriptions include a 7-day free trial. Upgrades are prorated and charged today. Downgrades take effect at the next renewal.
Payment method and invoices
On Settings → Billing you can:
- Update card / Add card
- Change billing email and billing address
- View and download past Invoices
Canceling subscriptions
To cancel, open Settings → Billing → Cancel plan, then confirm Cancel subscription.
Access continues until the end of the current billing period, with a short grace period afterward. When access ends, the organization becomes locked.
If a cancellation is still resumable, use Resume plan on the same page.
When an organization is locked, you cannot create or manage servers until billing is restored. Existing VPN containers on your VPS may keep running, but dashboard management stays blocked.
Locked organizations
An organization is unlocked when it has:
- An active, trialing, or past-due Stripe subscription
- A canceled subscription still inside the grace period
- An active affiliate / license entitlement
- A staff-assigned plan
Otherwise it is locked. The overview and server screens show a subscription required state with a link to Manage billing.
